The Evidence for Enhanced Employee Engagement
Research conducted by Executive Consultant Jerry Seibert has shown that employee alignment, capabilities and engagement combined are better predictors of key business outcomes than engagement alone. Engagement encompasses satisfaction with the organization, commitment and advocacy, but an engaged workforce must also be aligned with the business strategy and goals and have the capabilities to meet customer expectations in order for performance to be maximized.
The ACE survey process starts when our experienced survey design team works with you to create a survey that is aligned to your strategy and goals. The questions are carefully selected to measure the drivers of ACE (alignment, capabilities and engagement) most relevant to your business, and link to key performance metrics. Surveys can be deployed in any language and methodology including web, mobile, interactive voice response, or paper.
Survey results are presented in a clear and easy to understand ACE Scorecard™ and mapped directly to your organizational chart. Using red, yellow and green color coding, strengths and opportunities within the organizational structure become clear immediately.
Advanced Analytics and Reporting
Driver analyses, linkage analyses and an easy-to-use report system will help to identify strengths and key issues for action and lead to targeted solutions for improved employee engagement, performance, customer satisfaction and sustainable growth. Power users, like HR, can use advanced web tools to take a deeper dive into the data.
The ACE Survey process includes a detailed review of results for executives and an intensive workshop for managers to help with root cause analysis and action planning. When it comes time for action, we have the tools and the experts to help you drive improvement.